Why is it Hasbro's fault when different store chains have different rates of distribution through their supply-chain networks, or different purchase periods to obtain new stock to begin with?Originally Posted by GoktimusPrime
It's not like all 7 store chains (TRU, Myer, DJs, Kmart, BigW, Toyworld, Target) were ordering at the same time to have it in their stores at the same time... Hasbro doesn't ship to individual stores - they ship to a number of warehouses that then re-distributes to their stores. TRU may be an exception to that, with the amount of stock they get in from each toy company, but are you actually saying that if the entire chain of TRU was expecting stock, that Hasbro would be intentionally sending it to a handful of stores first and then make all the rest wait? Once the stock arrives at the Hasbro warehouse, it gets sent out to all the customers who have pre-ordered it, as soon as they can, or with their next delivery. If a store-chain wasn't yet interested, or didn't want the stock until later for a promotion or catalogue sale, it's not Hasbro's fault.
And if they did send stock out to a retailer's warehouse straight away, the retailer could well send it out to the stores straight away or months later... and if it isn't a big launching product that needs to be rushed to every store, the warehouse may just send it to stores on their next delivery that has space.
Working in a retail warehouse, we don't send everything we receive straight away to the stores. Some stuff can be for a promotion and sit collecting dust for months. Other stuff is only sent out to stores if that store's manager wants it (smaller stores don't stock everything). The supplier has no say in where their product goes once we get it in the warehouse.
And the same would go for Hasbro and their product. If the toys end up in stores eventually, Hasbro did their job.
I don't mind Hasbro-bashing for things they are responsible for, like the price-gouging here, or lack of consumer promotions, but blaming them for something that is out of their hands once they ship toys to retailers' warehouses... is a bit much. (and will just have them ignoring legitimate complaints if they think we impulsively blame them for everything)
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