*shudder* These stories make me feel even less inspired to try online shopping.
But even as a die-hard brick and mortar shopper, I've not been immune to having stuff damaged in transit... most of you have already heard this story, but for those who haven't, when I moved from Japan to Australia I had to ship all my stuff back here, including my toys -- and one box got intercepted by Customs who just really roughly chucked everything back in the box. A lot of my previously pristine TF packaging suffered minor damages like scratched corners etc., but the worst was my Machine Wars Megatron card which they BENT IN HALF to force it to fit! Man... that was 15 years ago and I'm still ticked off about it! Probably because to this day there's this permanent crease mark that still bisects the card.