Complaint letter to Hasbro re: The TFCC

[Deonasis]

Another good letter. I have never been a TFClub member, over the years I have heard very little that is positive. I do not see it as value for money.

[GoktimusPrime]

Even when the club started up and its reputation was neutral, I still thought it wasn't value for money for non-North-Americans.

[kup]

Even when the club started up and its reputation was neutral, I still thought it wasn't value for money for non-North-Americans.

It always had a complete disregard for international members. Remember how they distrusted us so much that they asked us to go through so many hoops just to join? You had to 'physically mail' a photocopy of your credit card to them.

Personally speaking, I felt that FunPub treats international members/fans with some level of disdain like if we are automatically people who don't matter or are not to be trusted. A very 'merika! attitude. Given the unprofessionalism we have seen over the years, wouldn't surprise me if it were true.

Oh well. Given the success of fan organized cons and how they are supplanting Botcon, wouldn't surprise me if a better alternative Fan club rises and they would likely have much more interesting exclusives too.

[DELTAprime]

I hope that BBTS isn't sharing my info with Fun Pub when I buy Fun Pub figures through BBTS.

[kup]

I hope that BBTS isn't sharing my info with Fun Pub when I buy Fun Pub figures through BBTS.

I doubt it or your Credit Card number would have already been stolen

[Hursticon]

I doubt it or your Credit Card number would have already been stolen

Indeed.

@DELTA: Why would BBTS be sharing your details with FunPub?
BBTS orders the stock from FunPub, pays with its own money and then resells said stock - BBTS is a middleman, but it's not a FunPub store-front.

[DELTAprime]

Indeed.

@DELTA: Why would BBTS be sharing your details with FunPub?
BBTS orders the stock from FunPub, pays with its own money and then resells said stock - BBTS is a middleman, but it's not a FunPub store-front.

I just had a thought of worst case scenario. I noticed with my Scourge and Slipstream BBTS's stock seems to come from a means other than subscribing to Fun Pub's TFSS. I know this is just my paranoia but what if Fun Pub and BBTS have a business relationship where they share info, wouldn't be the first time a company has given it's customer info to another company.

[Sinnertwin]

Oh well. Given the success of fan organized cons and how they are supplanting Botcon, wouldn't surprise me if a better alternative Fan club rises and they would likely have much more interesting exclusives too.

It's only a matter of time.

[griffin]

Two days ago I forwarded all the unreplied emails I sent to Hasbro from the last few months... and it look like it got their attention, as they've now replied to them (but no apologies for the lateness on any of them, including the one that was 119 days since I sent it).

One of the replies was for this matter about FunPub abusing their emails, which I sent on the 17th January... saying that they've now passed it onto Hasbro America.

[UltraMarginal]

interesting, I guess it's a case of wait and see.

it looks like your emails might have been put on a backburner and then accidentally forgotten about.