tfidownunder (Australia) feedback

[kup]

From what I can decipher on their facebook page, it seems like they actually rely upon people paying those invoices in order to round-up the cash needed to pay the supplier and receive the shipment of toys. My (possibly incorrect) memory recalls them complaining about people not paying their invoices for MP-10 reissue on time, which prevented them from being able to pay the supplier for the toys and get them in hand to send out to everyone who had payed already.

That is like the worst business model ever. That works more like a fancy fan group order like we do here (only that ours are usually effective) than an actual business.

[DaptoDog]

That is like the worst business model ever. That works more like a fancy fan group order like we do here (only that ours are usually effective) than an actual business.

The only difference between this and PC is that PC requires all pre-orders to be paid up front. This is probably what TFI should do if it can't fund its own working capital.

[llamatron]

Yeah, I assume that at this time they're not big enough to pay all those orders up front.

[Defcon]

The only difference between this and PC is that PC requires all pre-orders to be paid up front. This is probably what TFI should do if it can't fund its own working capital.

Yeah I totally agree with this. Pre orders should be paid upfront. Without it people will always want to change their minds, no matter what a policy says. Only a really big established business could reliably support a no payment upfront, and it doesn't help that the items are expensive collectible items and pre orders! lots of em

[Shugoo]

Yeah I totally agree with this. Pre orders should be paid upfront. Without it people will always want to change their minds, no matter what a policy says. Only a really big established business could reliably support a no payment upfront, and it doesn't help that the items are expensive collectible items and pre orders! lots of em

Makes sense. They could probably make things easier on themselves if they did this. Could even bring their service levels more in line with their customers expectations.

[griffin]

Some people prefer to pay when things come in-stock (like HLJ & BBTS), because then there isn't any risk of the business closing down and losing all your money.

[Borgeman]

Some people prefer to pay when things come in-stock (like HLJ & BBTS), because then there isn't any risk of the business closing down and losing all your money.

Yeah but those businesses have the capital to buy the stock then sell. TFI does not, hence why his service is so poor atm with long delays

[griffin]

Don't worry, I wasn't saying one is better than the other... with everyone having a go at the "pay later" option, I was just noting that the different methods work for different people.

[Borgeman]

Don't worry, I wasn't saying one is better than the other... with everyone having a go at the "pay later" option, I was just noting that the different methods work for different people.

Noted

[drifand]

Nippon Yasan has by far pay as you want to. but has a no cancel policy. so you only expect a store credit . And yes despite you pay paypal.
Note, I am not debating over your rights as a customer to claim through Paypal.

You may win, and loose as they will refund and cancel your account.

HLJ and BBTS are the only two store that gives you full control to order and cancel items.

TFI should have requested at least a deposit for expensive items.

As I know a bit of the owner's character, it would be best he has someone else to reply here on the threads as he may get emotional about it. To me, I would still support his business if he actually come and address all these issues and perhaps an apology to the members here who were frustrated.

I am just glad I gotten one of those rare items that you cannot find in the internet at all.