IMO, Australia really needs something like a collectors club "or something along those lines".
We can't. Fun Publications owns one of the few international TFs licenses with their collector club and convention licences.

As again, this is just IMO of course
"Just" had a thought has anyone tried contacting Hasbro (US), even to at least explain the problems we are having....
Tried that as well, at two different BotCons, with the various important Hasbro people there. (or at least, they listened to my concerns, but *claimed* they would follow up on it)
I'll be hassling them again this year though, as it's one of the things I look forward to each BotCon now. I'll give them a hard copy of my questions this time to help them remember though.

like i said just add all the usernames or first names of members of this forum at the end of each correspondents.
I'd have to get permission from each person on the email/petition before I could include them. And besides, Hasbro know about us here, and have a read from time to time (to make sure we are behaving).

I also have to keep in mind that we are only one of three significant fan communities in this country, so I don't want or expect special treatment as the largest community, just some respect and decency from them to at least send some sort of reply - even if it is to say that they can't give an answer. I send probably 1 or 2 emails a month to them, so it's not harassment, and each one is a serious query. Maybe I should send a complaint in about their unsatisfactory level of customer service.