premiumcollectables (Australia) new items and updates

[Batfan007]

Anyone have any ETA guess on when PC MIGHT get the CARNIFEX / Overlord in?

Site still says june/august or whatever, but the official release got pushed back to OCT/NOV

Even an educated guess would be nice, just wondering it if will be 2017 before we see any of them?

[ZoonMaster5000]

I'm still trying to figure out how I got tt mp-11 for $30 cheaper than the hasbro release!

And I finally have the tt cassettes woohoo! (Pats self on the back)

[drifand]

How many times has Mp10 been reissued ? Most Prob 10 times lol

Not really I waited 4 years for it.

[Joshy]

Twice in two years is close lol

[1AZRAEL1]

Zoon I know that feels! I madly went back and forth through the shopping cart pages a few times too looking for it... and still missed it :(

Drop them an email rather than on here I reckon

[1AZRAEL1]

Anyone have any ETA guess on when PC MIGHT get the CARNIFEX / Overlord in?

Site still says june/august or whatever, but the official release got pushed back to OCT/NOV

He was just released like a week ago through Tfsource, so hopefully not far behind. Drop them an email. And if you find out, post it up here :)

[WeallscreamforStarscream]

so i jump on the net to find that PC has Megatron on pre order.. go to make the purchase and guess what?? OUT OF STOCK. WTF man how do you not have enough for pre orders? don't they open up to whatever amount of orders they can get to maximise business??

cmon man.

[Joshy]

so i jump on the net to find that PC has Megatron on pre order.. go to make the purchase and guess what?? OUT OF STOCK. WTF man how do you not have enough for pre orders? don't they open up to whatever amount of orders they can get to maximise business??

cmon man.

PC commented on a post on fb that the demand was higher then expected. It was still available atleast 3 hours after going up which is longer then big ticket items have been previously

[1AZRAEL1]

I had same issue this morning. I tried again a few minutes later and it progressed to payment and secured one for myself.

[Omega Metro]

It was still available atleast 3 hours after going up which is longer then big ticket items have been previously

Yes. It's the first time I've ever been able to preorder a MP from there. I'm shocked.

[ILikeSoundwave]

Starscream was sold out last night but thankfully he was back in stock this morning so I managed to secure one with Megatron! :D

[Batfan007]

He was just released like a week ago through Tfsource, so hopefully not far behind. Drop them an email. And if you find out, post it up here :)

I don't bother, given the lack of responses.

[MrTrick]

surprisingly it's MP-10 that's sold out now. must have been a small allocation.

[ampoldj]

Just got MP11 Starscream i totally forgot megatron last night at least this one is still available

[prjkt]

Rec'd shipping notice for W2 TR Deluxes. Still waiting on LG Fort Max

[G1Optimal]

surprisingly it's MP-10 that's sold out now. must have been a small allocation.

That or a lot of people ordered it , probably with zippay.

[kovert]

Does PC still offer free shipping for items over $100? Just ordered MP-36 and there was no free shipping option, even for a physical address.

[ZoonMaster5000]

Does PC still offer free shipping for items over $100? Just ordered MP-36 and there was no free shipping option, even for a physical address.

It's called the 100 club and it should just default to it when checking out.

[kovert]

It's called the 100 club and it should just default to it when checking out.

Thanks.

[GoktimusPrime]

MP36 pre-orders still available, and it seems that they've changed their preorder limit from 3 to 2 per customer (or has it always been 2 and I mistook it for 3 this whole time? :o)

[MEEEGGGAAATTTRRROOONNN!!!]

MP36 pre-orders still available, and it seems that they've changed their preorder limit from 3 to 2 per customer (or has it always been 2 and I mistook it for 3 this whole time? :o)

It was always two per person (in the case of MP-36).

[Kranix]

MP36 pre-orders still available, and it seems that they've changed their preorder limit from 3 to 2 per customer (or has it always been 2 and I mistook it for 3 this whole time? :o)

I thought it said 3 previously as well.

[Premium Collectables]

I thought it said 3 previously as well.

3 as a default unless

specifically specified on the item is a lower amount

[Megatran]

Must be a new variant MP-15 Rumble & Frency. Jaguar (Ravage) having an identity & spelling crisis. :p

http://www.premiumcollectables.com.au/products/masterpiece-mp-15-rumble-frency-reissue

[1AZRAEL1]

I don't bother, given the lack of responses.

I sent an email to ask an eta. Lo and behold I received a response within 24hrs. Maybe it's the new way they deal with emails, but they aren't as bad as people are making them out to be.

Oh and just fyi, Carnifex is due by the end of the month :)

[ILikeSoundwave]

Optimus is available again.

[kovert]

MP-10 sold out again.

[MrTrick]

For anyone interested they told me KFC Simba should arrive in the next 2 weeks :D

[1AZRAEL1]

For anyone interested they told me KFC Simba should arrive in the next 2 weeks :D

Sweet. That would have been my next email to them. Seems they'll have a large shipment then, Carnifex is due around same time lol

[G1Optimal]

MP-10 sold out again.

It still says it available

[Batfan007]

For anyone interested they told me KFC Simba should arrive in the next 2 weeks :D

VERY interested. I've got like I dont know 5 things on order, and it's like a lotto which thing will turn up first. No matter what thing it is, I win!:D

[Shirokaze]

For those who didn't get a shipping notification for MP Primal, I've been told the next batch is due at the end of the month. :)

[ComicGuy89]

For those who didn't get a shipping notification for MP Primal, I've been told the next batch is due at the end of the month. :)

Ah, thank you Shirokaze, that is reassuring. :)

[Batfan007]

Got a response from PC on Facebook that Carnifex/Overlord was due end of month. I assume that is when PC gets it, so I would then expect it to take several more weeks for people to receive them etc :)

[DaptoDog]

The PC site will be closed from 12pm to 6pm EST tomorrow before reopening for Click Frenzy as announced on their Facebook page. My wallet awaits to be plundered once more.

[1AZRAEL1]

Got a response from PC on Facebook that Carnifex/Overlord was due end of month. I assume that is when PC gets it, so I would then expect it to take several more weeks for people to receive them etc :)

You musta missed my response :)

But it won't take that long for orders to go out

[spiderken17]

Whats click frenzy?

[UltraMarginal]

Whats click frenzy?

a joke. a bad joke.

It's an online shopping event that they tried to start a couple years ago. "MEGA Savings' etc blah blah blah. kind of like an online black Friday/boxing day sale. Lots of retailers featuring a few items as part of the event.

I recall the first time it was on it broke the internet, and maybe also the second time. just like everything else net based in Australia, it couldn't handle the traffic.

in my opinion most of the 'sale' items weren't any cheaper than your average run of the mill weekly sale and anything that was, was old shitty crap that no-one wanted in the first place.

[DaptoDog]

a joke. a bad joke.

It's an online shopping event that they tried to start a couple years ago. "MEGA Savings' etc blah blah blah. kind of like an online black Friday/boxing day sale. Lots of retailers featuring a few items as part of the event.

I recall the first time it was on it broke the internet, and maybe also the second time. just like everything else net based in Australia, it couldn't handle the traffic.

in my opinion most of the 'sale' items weren't any cheaper than your average run of the mill weekly sale and anything that was, was old shitty crap that no-one wanted in the first place.

This is all true. However PC's daily deals have usually offered some pretty sweet discounts so I expect there will be a good deal or two tomorrow night.

[ZoonMaster5000]

a joke. a bad joke.

It's an online shopping event that they tried to start a couple years ago. "MEGA Savings' etc blah blah blah. kind of like an online black Friday/boxing day sale. Lots of retailers featuring a few items as part of the event.

I recall the first time it was on it broke the internet, and maybe also the second time. just like everything else net based in Australia, it couldn't handle the traffic.

in my opinion most of the 'sale' items weren't any cheaper than your average run of the mill weekly sale and anything that was, was old shitty crap that no-one wanted in the first place.

I remember the one they had last year, was a pretty big waste of time and the one thing i did find sold out in about 1 nano second.

[laproblematique]

I remember the one they had last year, was a pretty big waste of time and the one thing i did find sold out in about 1 nano second.

Was this for P.C's ClickFrenzy sale or just the C.F sales across other stores in general?

Would be nice to use up some of the Energon Point discounts on some sale items, hoping there's some good stuff.

[Premium Collectables]

Well Firstly,

just want to thank the OTCA community again for supporting PC in large numbers,

mp-36 has smashed alot of PRE ORDER records for us , and based on the amount of use of the otca discount a large portion of that is because of you guy's

I am very grateful of late more than ever,

the amount of trolling and negative agenda's being pushed by a few people recently who found PC not for them (or never actually been a customer) has been a tad dissapointing .

We continue and must always base what we do on the silent majority.

for me you guys are speaking with your wallets, and the support with this product again shows the direction is going in one direction,

I see turnaround times for most contact to pc is about 36 hours,
our target is 48 hours, allowing a bit long over weekend and public holidays.

putting manpower in place to reduce that time down to 24 hours or less, would see toy prices at my calculation be increased by 20% .

as 60 percent of emails are after pre order updates , It would be a unfair imposition on everyone , just to appease some unrealstic individuals who are no longer customers.

mp-36 was always expected to be ordered in large numbers so a sizeable number were requested on our import permit, which we have in the state of QLD, which is where the items will dock.

We also have confirmed our Megatrons will come with the gift or extra item supplied in HK.

Thanks to all who continue to support our local business.

We maintain our presence in the group because of the support we get and it has been incredible.


PC ADMIN

[ZoonMaster5000]

Was this for P.C's ClickFrenzy sale or just the C.F sales across other stores in general?

Would be nice to use up some of the Energon Point discounts on some sale items, hoping there's some good stuff.

It was just theirs. Who knows there might be some good deals this year, I'll still be checking it out just in case.

[aching878]

the amount of trolling and negative agenda's being pushed by a few people recently who found PC not for them (or never actually been a customer) has been a tad dissapointing .



Customers will always feedback and scruntise a business when there's is a gap in service or they see areas that could be improved.

It is more disappointing to see a business simply putting such customers down and label them as trolls with agendas.

[spiderken17]

When does the supportlocal discount coupon run out? I f ont have facebook so didn't know about it for megatron.

[1AZRAEL1]

Customers will always feedback and scruntise a business when there's is a gap in service or they see areas that could be improved.

It is more disappointing to see a business simply putting such customers down and label them as trolls with agendas.

Unfortunately there are those that are overly impatient and blow things out of proportion. There is constructive criticism, and there is hystetia

[aching878]

Unfortunately there are those that are overly impatient and blow things out of proportion. There is constructive criticism, and there is hystetia

People are impatient by nature, however even for the patient types it's normal to have concerns over the unknown, most business can remedy this easily with regular proactive & transparent updates. It's a simple yet effective means to allow customer to self serve information .

Honestly all my time here I've yet to stumble on any hysteria. There's a lot of feedback and reflection for areas of improvements but not much in the hysteria relam

[1AZRAEL1]

People are impatient by nature, however even for the patient types it's normal to have concerns over the unknown , most business can remedy this easily with regular proactive updates. It's a simple yet effective means to allow customer to self serve information .

Honestly all my time here I've yet to stumble on any hysteria. There's a lot of feedback and reflection for areas of improvements but not much in the hysteria relam

Impatience by nature is the problem. I am yet to have an issue, nothing but great CS from them. All my emails have been answered within 24hrs. Other people must have different experiences.

As for hysteria, I've seen people attack a business right off the bat calling their workers monkeys because they stuffed up an order. That would cause any business to automatically put them on the back foot. That's not how to deal with an issue. A calm approach will always be a better option. It's likely they have received emails attacking them

[aching878]

Impatience by nature is the problem. I am yet to have an issue, nothing but great CS from them. All my emails have been answered within 24hrs. Other people must have different experiences.

As for hysteria, I've seen people attack a business right off the bat calling their workers monkeys because they stuffed up an order. That would cause any business to automatically put them on the back foot. That's not how to deal with an issue. A calm approach will always be a better option

I've heard of many stories of people getting quick service such as what you have experience, but there are def a lot out there who have experienced the opposite, there are many things that can be done to improve and when a consistent level of service is provided to all customers there will def be less feedbacks in regards to service level

The worker monkey thing it's unacceptable no matter the reasons, but if I recall correctly it wasn't PC related, it was a disgruntled customer against TF-source or one of the other American seller

[1AZRAEL1]

I've heard of many stories of people getting quick service such as what you have experience, but there are def a lot out there who have experienced the opposite, there are many things that can be done to improve and when a consistent level of service is provided to all customers there will def be less feedbacks in regards to service level

The worker monkey thing it's unacceptable no matter the reasons, but if I recall correctly it wasn't PC related, it was a disgruntled customer against TF-source or one of the other American seller

They have introduced something to improve their email responses, hopefully that does the trick.

Didn't say the monkey thing was PC related, just used it as an example of a bad customer that businesses can deal with.

[GoktimusPrime]

Well done, PC. And yeah, don't worry about the trolls. We all vote with our wallets, and if people are unhappy with PC then there are plenty of other places that they can take their businesses to.

[MayzaPrime]

Well done PC... I have had nothing but excellent customer service with you guys. I will continue to support you guys as my preferred online retailer. Keep up the good work. :D

[Darkness]

Pc was built on lowest prices which come at the expense of service whether it be communication, packaging protection and shipping to customers after release. People need only chose what store meets their expectations and shop there. I've shopped with pc and my experience has been mixed and ranged from excellent to poor. I'm not upset at pc when they've let me down because i understand how pc operates and they're trying to find a happy medium between price and service. Instead i choose to take my business elsewhere and pay extra for the service i expect from a business rather than make a big fuss expecting pc to change to suit me. Pc has to earn my business, not the other way around.
I'll give pc the benefit of the doubt regarding their last comment on this thread and assume he's referencing actual trolls and people who ask stupid questions, and not the the people with legitimate grievance that are expressing their dissatisfaction on forums or making queries with pc because they haven't received their goods weeks or months after release.

[Raider]

just want to thank the OTCA community again for supporting PC in large numbers...



And we continue to thank you!




putting manpower in place to reduce that time down to 24 hours or less, would see toy prices at my calculation be increased by 20% .

as 60 percent of emails are after pre order updates , It would be a unfair imposition on everyone , just to appease some unrealistic individuals who are no longer customers.

I do not want to see prices rise by 20% just because people want a faster response to "when is [item] coming!". As has been stated, PC keep their costs low by cutting back on some things which includes customer service email response. I have had mixed dealings with PC, sometimes an email is responded to within an hour, other times they have completely missed an email to the point that a pre-order sold out before I had a response (it was a week).

However, I am more than happy to compromise faster email communication for cheaper prices. I am also extremely patient and happy to receive items when they come. I have stuff on pre-order still from December last year!

Keep up the good work guys.

[ZoonMaster5000]

I'm also giving pc a big thumbs up! Their new cs system is huge improvement,
I like the email you get noting they've received it and it's being reviewed.
No need for any changes and/or price increases thanks!

[Dinkydarth]

only just found out about these discount codes ... what are they? and any possibility to apply them to previous orders?

[aching878]

And we continue to thank you!



I do not want to see prices rise by 20% just because people want a faster response to "when is [item] coming!". As has been stated, PC keep their costs low by cutting back on some things which includes customer service email response. I have had mixed dealings with PC, sometimes an email is responded to within an hour, other times they have completely missed an email to the point that a pre-order sold out before I had a response (it was a week).

However, I am more than happy to compromise faster email communication for cheaper prices. I am also extremely patient and happy to receive items when they come. I have stuff on pre-order still from December last year!

Keep up the good work guys.

The thing is a business doesn't have to compromise on price just to improve/maintain a better level of service, most can achieve this to an extend by simply reviewing and changing little things such as how certain processes works, resulting in both business and customers reaping the rewards.

Other customers have echo the same in various forums which is oppose to having multiple customers (for example 10-20) emailing asking the same question and having a rep stuck replying to 10-20 email of the same, that rep could of posted up 1 update regarding that item which would of answered everyone in one go, thus negating the need for customers to keep emailing in asking for the same.

As long as there is a good flow of updates on products, released products eta timeframes and other common questions asked, customer can self help and get the information directly allowing a support team's time to be freed up to do other things without negative impact on cost which is what most PC customers like and want.

If a business feels the only way and means to improve processes/services is to charge customers more and no customer wishes this, then it is what it is and life goes on and nothing will change, feedback will simply continue to fall on deaf ears.

[Raider]

The thing is a business doesn't have to compromise on price just to improve/maintain a better level of service, most can achieve this to an extend by simply reviewing and changing little things such as how certain processes works, resulting in both business and customers reaping the rewards.


If a business has 100% employee engagement/workload capacity, to the point where it would need more staff to reduce customer wait times, how is that not going to increase costs? If those costs, ie wages, increase, it needs to be offset by way of income which means increased prices for goods sold. Basic economics. Your reasoning seems to imply they have the capacity to respond in a faster manner or provide a service not currently being provided at no increase in cost to them. They have stated that to respond faster would see costs rise by 20%. We don't know the cost involved for them continually updating their website with ETAs. It might be more expensive than the way they currently do it. They might be paying someone to manage their site for them and they need to pay a set fee for any change. I don't know enough about how online stores work but you can't assume that there is no or minimal cost involved in what you suggest.

Yes, there could possibly be more efficient ways for them to do things. However, that is a matter for them to identify and change if it is cost effective. Only PC is in a position to make that judgment, not you nor I. How do you know that any implementation, no matter how efficient, will not come with a transformation cost that makes it prohibitive? Yet again this is a matter for PC as we don't understand their inner business operations.

From what I understand and my opinion on comments made, most people prefer the lower prices and are happy to trade off on better customer service. Note: They even mention trying to respond within 48 hours. That is a very good turn around time.

[aching878]

If a business has 100% employee engagement/workload capacity, to the point where it would need more staff to reduce customer wait times, how is that not going to increase costs? If those costs, ie wages, increase, it needs to be offset by way of income which means increased prices for goods sold. Basic economics. Your reasoning seems to imply they have the capacity to respond in a faster manner or provide a service not currently being provided at no increase in cost to them. They have stated that to respond faster would see costs rise by 20%. We don't know the cost involved for them continually updating their website with ETAs. It might be more expensive than the way they currently do it. They might be paying someone to manage their site for them and they need to pay a set fee for any change. I don't know enough about how online stores work but you can't assume that there is no or minimal cost involved in what you suggest.

Yes, there could possibly be more efficient ways for them to do things. However, that is a matter for them to identify and change if it is cost effective. Only PC is in a position to make that judgment, not you nor I. How do you know that any implementation, no matter how efficient, will not come with a transformation cost that makes it prohibitive? Yet again this is a matter for PC as we don't understand their inner business operations.

From what I understand and my opinion on comments made, most people prefer the lower prices and are happy to trade off on better customer service. Note: They even mention trying to respond within 48 hours. That is a very good turn around time.

A self service support model that allows customer to self help is always more cost effective than a pure reactive support model, hence so many organisations local and international (small/large) has this type of setup in conjunction to the more traditional email support method, and I'm speaking from 1st hand experience.

Anyway end of day your happy and other customer's are happy so it is what is is. PC welcomes feedback from customers and customer's will cont provide and it is up to them what to do with it, ignore, take it on board, etc.

Later :cool:

[Jellico]

I have generally got a response from their "contact us" page in 24 hours which is good.
Unfortunately they don't seem to respond to their customer service email which makes it hard to get responses to follow-up questions.

That said I do like PC.

[MEEEGGGAAATTTRRROOONNN!!!]

When does the supportlocal discount coupon run out? I f ont have facebook so didn't know about it for megatron.

The "supportlocal" coupon runs out at the end of the year and is valid for one order.

Someone already posted the info from FB in this particular thread, so as long as you check here, you shouldn't miss out.

Anyway, thanks for the update PC! Very well done!

[Omega Metro]

Click Frenzy! Titans Return Galvatron voyager $14.95 (before shipping) if anyone's after that.:) And thanks PC!

http://www.premiumcollectables.com.au/products/2016-titan-returns-voyager-wave-galvatron

[Premium Collectables]

we have 5 customers who ordered takara fortress maximus with PO BOX or parcel lockers who have not responded to several requests to provide a physical address, at end of next week we will need to process refunds and restock these items if we don't hear back, so if you are one of the 5 please let cservice@premiumcollect.com.au know your alternate address

[Batfan007]

The thing is a business doesn't have to compromise on price just to improve/maintain a better level of service, most can achieve this to an extend by simply reviewing and changing little things such as how certain processes works, resulting in both business and customers reaping the rewards.

Other customers have echo the same in various forums which is oppose to having multiple customers (for example 10-20) emailing asking the same question and having a rep stuck replying to 10-20 email of the same, that rep could of posted up 1 update regarding that item which would of answered everyone in one go, thus negating the need for customers to keep emailing in asking for the same.

As long as there is a good flow of updates on products, released products eta timeframes and other common questions asked, customer can self help and get the information directly allowing a support team's time to be freed up to do other things without negative impact on cost which is what most PC customers like and want.

If a business feels the only way and means to improve processes/services is to charge customers more and no customer wishes this, then it is what it is and life goes on and nothing will change, feedback will simply continue to fall on deaf ears.


Yup. Agree with you 100%.
256 pages of this thread tells me it ain't gonna change.
Logically yes it should. But whatever. Thems the breaks.
If a business does so well, why not just pay someone just to do customer service and nothing else, thus leaving time free for other aspects of the business.

Alternatively is that is not an option , they could be up front and say anything that is not sales/customer related they just don't time to deal with. That's fair enough. It's the half way thing where it just seems random and inconsistent that pisses people off.

Logically a front page on PC that links to every useful thing, site FAQ social media pages, and emphasize preferred communication channels, and that updates will be infrequent would make sense.

Likewise the one update for info on say social media that everyone can read, rather than like 50 individual inquiries for the exact same piece of information would make sense.

But it's like talking to dead air. :o
I just accept how it is and move on. If they have bargain I buy it, if they are out of stock I look elsewhere.

But trying to make sense of the nonsensical is an exercise in futility.:eek:

Anyhow, they have great prices, I am glad they are there, how someone runs their business is their own personal choice and nothing we do or say here will make a lick of difference.

[GoktimusPrime]

Meh... if people don't like the way a business is run then feel free to take your business elsewhere. I used to shop from Robot Kingdom until they switched to PayPal only payments. Never shopped with them again after that. Not gonna whinge and carry on about it, I just went elsewhere.

[1AZRAEL1]

They have 3P WFC Trypticon bundle for $340. That's a very fantastic deal for the 2 sets

[reillyd]

They have 3P WFC Trypticon bundle for $340. That's a very fantastic deal for the 2 sets

That looks really tempting. He's going to be freaking huge....
It makes sense to sell as a set, because I can't see anyone wanting half a Trypticon. There's protype photos (http://www.otca.com.au/boards/showthread.php?p=538776#post538776) in a related thread. I'd like to see final photos before committing , but I'm going to sleep on it

[DarkHyren]

only just found out about these discount codes ... what are they? and any possibility to apply them to previous orders?I only know about the supportlocal code, that gives you 10% off an order. PC mentioned an OTCA code, I'm not sure what that's about, if someone could shed light on that it would be great. And no sorry Dinkydarth, you can't apply codes to previous orders.

EDIT: Also, speaking about Planet X Trypticon does anyone have any idea of the ETA of the batch of Planet X Omega/Genesis that PC had up for sale back in April?

[1AZRAEL1]

The OTCA code was for ordering MP36 and gave $10 off. To use it, you had to add your username to the notes in your order to confirm you are on otca

As for your eta, drop an email to their CS, they should be able to give you an answer within 24-48hrs. Their email turnaround time has improved

[danny-boy]

Does anybody know if I can pay the extra shipping to upgrade to express shipping/front of line after I have placed an order? Honestly didn't know they've gone back to multiple waves. I don't want to wait weeks to receive MP Inferno. I sent a message to their customer service team a few days ago and haven't received a response.

[ZoonMaster5000]

Does anybody know if I can pay the extra shipping to upgrade to express shipping/front of line after I have placed an order? Honestly didn't know they've gone back to multiple waves. I don't want to wait weeks to receive MP Inferno. I sent a message to their customer service team a few days ago and haven't received a response.

sorry mate doesnt work like that. I tried with with my mp-11sw order so i could have a better chance of misb and they said you have to do it at the time of purchase.

[DarkHyren]

The OTCA code was for ordering MP36 and gave $10 off. To use it, you had to add your username to the notes in your order to confirm you are on otca

As for your eta, drop an email to their CS, they should be able to give you an answer within 24-48hrs. Their email turnaround time has improvedFair enough, any idea if it stacks with supportlocal? Haven't placed any order yet with either offer so might consider it.
I don't really like to bother PC too much with eta questions but if I end up having to email about something else I'll probably ask, just thought I'd see if anyone else knew while I was here lol

[drifand]

The OTCA code was for ordering MP36 and gave $10 off. To use it, you had to add your username to the notes in your order to confirm you are on otca

As for your eta, drop an email to their CS, they should be able to give you an answer within 24-48hrs. Their email turnaround time has improved

Friend of mine has waited over two days for an admin issue and they had not responded.

[BruiseLee]

Fair enough, any idea if it stacks with supportlocal? Haven't placed any order yet with either offer so might consider it.
I don't really like to bother PC too much with eta questions but if I end up having to email about something else I'll probably ask, just thought I'd see if anyone else knew while I was here lol

Unfortunately like all their coupon codes, they don't stack.

[danny-boy]

sorry mate doesnt work like that. I tried with with my mp-11sw order so i could have a better chance of misb and they said you have to do it at the time of purchase.

Thanks ZooMaster.

[MEEEGGGAAATTTRRROOONNN!!!]

I sent a message to their customer service team a few days ago and haven't received a response.

PC mentioned on FB (https://www.facebook.com/premiumcollectaus/posts/1266708516684067) on the 16th that there would be delays in CS, so just hang in there for a few more.

[drifand]

PC mentioned on FB (https://www.facebook.com/premiumcollectaus/posts/1266708516684067) on the 16th that there would be delays in CS, so just hang in there for a few more.

Today is Friday so if they don't respond means next Monday which is 5 days.
:(

[danny-boy]

PC mentioned on FB (https://www.facebook.com/premiumcollectaus/posts/1266708516684067) on the 16th that there would be delays in CS, so just hang in there for a few more.

You're right, got a reply this morning :).

[bassbot]

I sent a civil email in just enquiring on a possible shipping date or update for Carnifex, got an email back within two days saying end of the month. Colour me excited!!!

[prjkt]

My recent enquiry had about 2 days response time as well. Fort Max due to ship next week.

[davieanix]

Has anyone asked about Liokaiser?

Just curious, may email them myself soon

[prjkt]

Has anyone asked about Liokaiser?

Just curious, may email them myself soon

most places online still don't have him, only as a "November" ETA so might still be a while away yet

[Krayt]

Has anyone asked about Liokaiser?

Just curious, may email them myself soon

End of month

[Batfan007]

The OTCA code was for ordering MP36 and gave $10 off. To use it, you had to add your username to the notes in your order to confirm you are on otca

As for your eta, drop an email to their CS, they should be able to give you an answer within 24-48hrs. Their email turnaround time has improved

Is that a new thing? First I've heard of an otca discount, has this sort of thing been offered before?

[MEEEGGGAAATTTRRROOONNN!!!]

Is that a new thing? First I've heard of an otca discount, has this sort of thing been offered before?

An OTCA discount was given on MP Primal and they've also done various $5 off promos on any order like the Startrack ORIAS vote.

[DaptoDog]

The supportlocal code was by far the most generous discount code they have given because you were able to use it on Megatron and the Decepticon reissues all at once to maximise the value of the 10% off.

[Megatran]

PC TV to start filming shortly as per their Facebook page. Can't post the link on my tablet but worth checking out their post. ;)

Edit: Here's the link https://m.facebook.com/story.php?story_fbid=1247103928644526&substory_index=0&id=539796449375281
What has become if this? Should we be expecting a delay in release?

[DaptoDog]

What has become if this? Should we be expecting a delay in release?

Well that wouldn't be unlike PC....:p

Filming was in the 2nd week of November, maybe they are still editing it?

[Sparks]

I was just wondering, has anyone received the Perfect Effect Upgrade kits for computron PC 11-12?

[Handsprime]

Any word on when the Wave 3 deluxes are meant to be sent out?

[aching878]

Looks like Carnefix is not coming to PC in 2016 like other retailers.

On FB some customers waiting for this have asked their customer help if PC will be getting Carnifex in this year and their newest reply is "No we won't be, sorry"

[Trent]

Looks like Carnefix is not coming to PC in 2016 like other retailers.

On FB some customers waiting for this have asked their customer help if PC will be getting Carnifex in this year and their newest reply is "No we won't be, sorry"

What happened to "end of the month"

[aching878]

What happened to "end of the month"

come and gone it seems, they didn't say why and to be honest they should, since its something already released globally.

By all means if you or anyone have one waiting, should get in touch with PC to find out, or perhaps PC can post up a public update.

[UltraMarginal]

I Like PC, I like their products and I don't mind waiting for stuff to turn up, but the lack of information and updates for when things will actually arrive in the months after the posted arrival date in their listings is getting tiring.

really tiring.

[drifand]

come and gone it seems, they didn't say why and to be honest they should, since its something already released globally.

By all means if you or anyone have one waiting, should get in touch with PC to find out, or perhaps PC can post up a public update.

Jumping the gun ? My Gundam metal build from bandai is on 25th and is considered end of the month. How are you actually helping by saying it's gone?
So why should they say why?

FYI maketoys Desportron only reached Singapore recently. Carnifex has not reached them yet.

[aching878]

Jumping the gun ? My Gundam metal build from bandai is on 25th and is considered end of the month. How are you actually helping by saying it's gone?
So why should they say why?

FYI maketoys Desportron only reached Singapore recently. Carnifex has not reached them yet.

did you read the original post up abit??

ok to clarify better my 'come and gone' was referring to the notion of the item is still on track for a end of nov arrival.

PC customer support have advised and confirmed to some customers who inquired recently that they are no longer getting Carnefix in 2016, no one is jumping any thing. It's simply done and dusted from the source.


And you know who can help clarify everything? PC can.

Since their customer support has now provided 2 different set of eta to customers where the old one was end of nov and the new being not in 2016.

It's in their best interest to just update everyone so all waiting for carnefix is on the same page.

It's not rocket science, one FB post should do.

[Trent]

I Like PC, I like their products and I don't mind waiting for stuff to turn up, but the lack of information and updates for when things will actually arrive in the months after the posted arrival date in their listings is getting tiring.

really tiring.

+1

[Ploughmans Lunch]

+1

+2

[Sinnertwin]

It is what it is.
Would you like to pay an extra 20% on all items so that PC can have someone post a quick update on arrival dates and alleviate 60% of their email volume?
I think not.

[aching878]

to add, customers who asked about carnefix on the 13th and 19th of Nov was told end of month, however customer whom asked yesterday 23rd was told it's not coming in 2016. so it's looks to be a very recent development

[Trent]

It is what it is.
Would you like to pay an extra 20% on all items so that PC can have someone post a quick update on arrival dates and alleviate 60% of their email volume?
I think not.

That's a bit of a stretch.

[Sinnertwin]

That's a bit of a stretch.

Y'know, I was thinking the same thing. Then I said to myself, Sinsin, let's see how much this would impact pricing & decided to use MP Megatron as an example.
$200. Right-o. Add 20%, that makes it $240.
Let's say that there are 100 units available. 100 x $40 gives us $4000 to cover the extra cost of



putting manpower in place to reduce that time down to 24 hours or less

Seems legit.

[drifand]

Best part you guys increase the price only to get a response saying is not here yet. I don't see how this as any improvement. Lol

[aching878]

Best part you guys increase the price only to get a response saying is not here yet. I don't see how this as any improvement. Lol

Err nope, pretty much everyone that has provided feedback here and on other social media platforms has suggested ways improvements can be made at minimal cost if any.

The only one saying better service can only come with increase pricing is PC.

[BruiseLee]

Soooo, let's talk new items. If anyone is interested, the Fantoys not Sixshot, not Seaspray and not Kup are up for pre-order.

[Akky82]

Soooo, let's talk new items. If anyone is interested, the Fantoys not Sixshot, not Seaspray and not Kup are up for pre-order.

Yup, pre'd all 3, cant say no to fanstoys (cept their omega /sadface, and lupus). Wondering how long away the second lot of thrust is, seems i missed out on the first run by the skin of my teeth (probably the extra time i took to cash in some energon points).

[aching878]

Yup, pre'd all 3, cant say no to fanstoys (cept their omega /sadface, and lupus). Wondering how long away the second lot of ramjets is, seems i missed out on the first run by the skin of my teeth (probably the extra time i took to cash in some energon points).

Not a fan of lupus? That's actually coming out in Dec

[Akky82]

Not a fan of lupus? That's actually coming out in Dec

I am, but in the long run I dont think i can handle a full set MP scaled headmaster/targetmaster/powermasters. I have cupola, and will likely get apeface, snapdragon, hydra and buster (dreadwing) but otherwise titans return will have to do.

[aching878]

I am, but in the long run I dont think i can handle a full set MP scaled headmaster/targetmaster/powermasters. I have cupola, and will likely get apeface, snapdragon, hydra and buster (dreadwing) but otherwise titans return will have to do.

Similar boat then, I had cupola and Ironwill but in the end sold them as I was really impress with the Japan LG line of the TR headmasters, so decided to complete that group on that scale instead

[Akky82]

Similar boat then, I had cupola and Ironwill but in the end sold them as I was really impress with the Japan LG line of the TR headmasters, so decided to complete that group on that scale instead

Yep I sold ironwill also, in favour of LG (and a few TR scourges), but couldnt let commander chromedome go!. Shame maketoys are so long between the masters, PC have a good price on contactshot and got MT supply, looking forward to not-jazz.

[aching878]

Yep I sold ironwill also, in favour of LG (and a few TR scourges), but couldnt let commander chromedome go!. Shame maketoys are so long between the masters, PC have a good price on contactshot and got MT supply, looking forward to not-jazz.

My jazz looks alright , but gonna hold out for an eventual offical ver

[drifand]

Err nope, pretty much everyone that has provided feedback here and on other social media platforms has suggested ways improvements can be made at minimal cost if any.

The only one saying better service can only come with increase pricing is PC.

You are in no position to say that there are no add on cost as you are not in charge of the staff or the system in placed. I don't think I can assume either.

Saying nope is still what it is. A quicker response to tell you your item is still not here. I find that pretty dumb giving them a upper hand to raise prices for nothing gained if that was your ultimate goal I am sure you will succeed.
If they have told you the reason and is going to add on and you keep pushing you very well will make it go worse.

My friends response was attended to eventually though I do wished they made it quicker but they handled it. I think it was pretty fair.

[Sinnertwin]

My jazz looks alright , but gonna hold out for an eventual offical ver


Wasn't there an official Jazz and Galvatron due out this year? Thought I heard some rumours from trusted sources. Or was that last year?

[Raider]

Soooo, let's talk new items. If anyone is interested, the Fantoys not Sixshot, not Seaspray and not Kup are up for pre-order.

And here I was thinking that November hadn't been an expensive month for me... almost made it to the end.

[aching878]

You are in no position to say that there are no add on cost as you are not in charge of the staff or the system in placed. I don't think I can assume either.

Saying nope is still what it is. A quicker response to tell you your item is still not here. I find that pretty dumb giving them a upper hand to raise prices for nothing gained if that was your ultimate goal I am sure you will succeed.
If they have told you the reason and is going to add on and you keep pushing you very well will make it go worse.

My friends response was attended to eventually though I do wished they made it quicker but they handled it. I think it was pretty fair.

It's not rocket science, if your rep spends 5min on each email and replies to 12 of the same questions which would've took 60mins of their time

after 2-3 email of the same query a good service team will notice there is a trend and oppose to spending another 45min answering the same, they can spend 5min and make 1 public post that will address all the existing and potential coming queries/email about the same. This free up time and resource for other task with no additional cost.

This is just one of many possible ways to make small improvements that doesn't require increasing price for customers.

if one day they do improve their service then good for them to making the right choice as it would be better in the long run esp if their long term plan is growth and be the biggest and best around

And I'm sure loyal customers like youself would continue to shop even if the price increases slightly to provide customers a better overall shopping experience

[aching878]

Wasn't there an official Jazz and Galvatron due out this year? Thought I heard some rumours from trusted sources. Or was that last year?

I wish there is a galvatron mp.. but not anytime soon I guess due to the lack of reaping resell options :D

[drifand]

It's not rocket science, if your rep spends 5min on each email and replies to 12 of the same questions which would've took 60mins of their time

after 2-3 email of the same query a good service team will notice there is a trend and oppose to spending another 45min answering the same, they can spend 5min and make 1 public post that will address all the existing and potential coming queries/email about the same. This free up time and resource for other task with no additional cost.

This is just one of many possible ways to make small improvements that doesn't require increasing price for customers.

if one day they do improve their service then good for them to making the right choice as it would be better in the long run esp if their long term plan is growth and be the biggest and best around

And I'm sure loyal customers like youself would continue to shop even if the price increases slightly to provide customers a better overall shopping experience

Not really I would buy from my alternative sources (more than 4) in fact I am buying from all retailers.

its definitely not rocket science but a business decision very different decisions are made.

[Smint]

It's not rocket science, if your rep spends 5min on each email and replies to 12 of the same questions which would've took 60mins of their time

after 2-3 email of the same query a good service team will notice there is a trend and oppose to spending another 45min answering the same, they can spend 5min and make 1 public post that will address all the existing and potential coming queries/email about the same. This free up time and resource for other task with no additional cost.

This is just one of many possible ways to make small improvements that doesn't require increasing price for customers.

if one day they do improve their service then good for them to making the right choice as it would be better in the long run esp if their long term plan is growth and be the biggest and best around

And I'm sure loyal customers like youself would continue to shop even if the price increases slightly to provide customers a better overall shopping experience

Having worked as customer support before, it really, really, isn't as simple as that. I'll just say not every question has an easy answer. And when you have a small team, while one emsil is being answered hundreds more are waiting. There's also a good chance the CSR has multiple tasks which means they have to allocate time from other tasks to answer emails. Small companies usually have their employees multitasking.

But I do agree, if there's a delay from the ETA on the product page then an updated ETA should be communicated to the customer. For customers to wait 6 months and no update is not good.

[aching878]

Having worked as customer support before, it really, really, isn't as simple as that. I'll just say not every question has an easy answer. And when you have a small team, while one emsil is being answered hundreds more are waiting. There's also a good chance the CSR has multiple tasks which means they have to allocate time from other tasks to answer emails. Small companies usually have their employees multitasking.

But I do agree, if there's a delay from the ETA on the product page then an updated ETA should be communicated to the customer. For customers to wait 6 months and no update is not good.

To give a better background on why I've been more vocal on support improvements etc, I've been a part of a global cs environment for the last 10years and part of my role also includes working closely with teams local and abroad to streamline and identify ways to improve service provided while working within bounds of existing budget and resource constraints.

I agree that all emails / issues are not the same and can be difficult at times for a small team, this is even more true in a technical environment, however in this particular scenario where we know a bulk percentage of the emails are straight forward eta related queries and most time repeats of the same, in a small team it's actually easier in a way as your team would be working a lot more closely with each other and can identify trends of questions coming in.

And in these cases minor improvement to processes like what I've mention as an example (it's one of many possibilities) would be an easy change to implement with minimal impact to a small staff base & budget, and you'll end up having less backlogs to tend to by providing a means for customers to self help and self serve the information they need from a consolidated location

This frees up time and allows a team to better deal with the harder queries and other task which will result in a better experience for customers and for staffs.

I know PC has stated all changes cost $ and some customers has echo their opposing opinion to change and this is fine, it is what it is.

However customers should never be deterred or feel shamed from providing constructive feedback, feedbacks are an important and integral part of any business or organisations, they are provided because customers sees trends/areas that can be improved from a different perspective, and feedbacks is one of the most powerful tool for a business to identify areas of improvements :cool:

[Borgeman]

Wrong thread for it lads - take it to the feedback thread.

[aching878]

Wrong thread for it lads - take it to the feedback thread.

Can these existing ones be moved there at all? It started off as new product related (carnefix) but then these rest was side tracked and spiral into a feedback convo

[CyberiusPrime]

I'm a bit concerned.

Usually i am completely satisfied with PC.

However the Ironman Replica Mask full size which i have ordered. hasn't come out, and it has been out in the stores for quite some time.

Now usually I'm patient, however if there is a delay in an item coming in, i would like to be informed that is the case.

Preorder was for October/November not start of December which it will be in a 4 business days.

[laproblematique]

I'm a bit concerned.

Usually i am completely satisfied with PC.

However the Ironman Replica Mask full size which i have ordered. hasn't come out, and it has been out in the stores for quite some time.

Now usually I'm patient, however if there is a delay in an item coming in, i would like to be informed that is the case.

Preorder was for October/November not start of December which it will be in a 4 business days.

I know the Captain America Legends Shields were delayed. My plastic one has just shipped, so hopefully your helmet isn't far behind and hoping the metal shields aren't far behind that. :D

[ComicGuy89]

Got an email that my Primal has been shipped. :)

[reillyd]

I just noticed that there's a pre-order for a MP-sized Seaspray (http://www.premiumcollectables.com.au/products/fans-toys-ft-27). He was my first bot, and always held a special place in my heart. The preorder page has a photo with him posed near MP Bumblebee, so they seem pretty similar in height. Its a FansToys release, and they also have a MP scale Kup to go with Hot Rod.

[Jetfire in the sky]

I just noticed that there's a pre-order for a MP-sized Seaspray (http://www.premiumcollectables.com.au/products/fans-toys-ft-27). He was my first bot, and always held a special place in my heart. The preorder page has a photo with him posed near MP Bumblebee, so they seem pretty similar in height. Its a FansToys release, and they also have a MP scale Kup to go with Hot Rod.

What ever the ETA date is add six months :p

But yeah, Fans Toys are shocking for being on time.

[ILikeSoundwave]

What ever the ETA date is add six months :p

But yeah, Fans Toys are shocking for being on time.

I've had no experience with Fan Toys before and I just ordered my very first 3rd party figure FT-28 Hydra :p:o Is Fan Toys known for delays or something?

[Sinnertwin]

I've had no experience with Fan Toys before and I just ordered my very first 3rd party figure FT-28 Hydra :p:o Is Fan Toys known for delays or something?


FT aren't known as the most punctual of manufacturers when it comes to release dates.

[Batfan007]

I've had no experience with Fan Toys before and I just ordered my very first 3rd party figure FT-28 Hydra :p:o Is Fan Toys known for delays or something?

Expect every 3P Transformer toy ever to miss whatever ETA they announce, IF they even announce one.

[CHILENO20]

MP-37 Artfire is up

http://www.premiumcollectables.com.au/products/takara-tomy-masterpiece-mp-37-artfire

Just ordered mine :D

[llamatron]

Speaking of, where the infernos at???

[laproblematique]

Speaking of, where the infernos at???

MP Inferno, CW Computron, CW G2 Bruticus, MP Thrusts... who's even counting anymore. :confused:

[prjkt]

I received Computron late Sept, G2 Bruticus in August... maybe send an email requesting eta?

Products that have been released that I'm currently waiting on:

LG Wheelie
CW Liokaiser
TR Dlx W3

[llamatron]

I only point out inferno as usually they are pretty quick with getting and dispatching mainline MP releases.

[ZoonMaster5000]

I only point out inferno as usually they are pretty quick with getting and dispatching mainline MP releases.

I do remember them saying that now they are being recognised as a serious retailer of hasbro/takara that they get there shipment early so they can start filling orders on the release date.

I would of thought they'd at least be shipping mp-10SG by now

[MEEEGGGAAATTTRRROOONNN!!!]

I only point out inferno as usually they are pretty quick with getting and dispatching mainline MP releases.

They mentioned they were moving to a new warehouse (https://www.facebook.com/premiumcollectaus/posts/1281894741832111), so that's probably delayed things a bit.

[Tober]

"Good" Bomber is up for pre-order.

Pity I can't get order, as every time I try I keep getting that Inventory Issues error, the one they were supposed to have fixed... :rolleyes:

[Ploughmans Lunch]

"Good" Bomber is up for pre-order.

Pity I can't get order, as every time I try I keep getting that Inventory Issues error, the one they were supposed to have fixed... :rolleyes:

Saaaame.

[laproblematique]

P.C are you stocking Ehobby Magna Convoy and if so will stock be put away for VIP's?

[prjkt]

"Good" Bomber is up for pre-order.

Pity I can't get order, as every time I try I keep getting that Inventory Issues error, the one they were supposed to have fixed... :rolleyes:

I might try tomorrow

[Tropisetron]

Thanks pc got my long time due MP ramjet!

[Sparks]

Same here regarding "good" bomber, had no luck getting from my cart to checkout.

[Tober]

And now it says Out 9f Stock. :(

EDIT: Back in stock and it looks like they've fixed the cart bug...

[Jetfire in the sky]

Thanks pc got my long time due MP ramjet!

:eek::eek:

[aching878]

Thanks pc got my long time due MP ramjet!

https://cdn.meme.am/cache/instances/folder484/500x/43973484.jpg

[iscreamonstars]

Still waiting on my MP Ramjet and also TR Blaster.

[Sinnertwin]

I'd hate to see the waiting games thread on some of these products.

Day 260. still no ramjet.

[DaptoDog]

I'd hate to see the waiting games thread on some of these products.

Day 260. still no ramjet.

I would hope that PC has offered some other token of appreciation for these poor customers patience.

[Sinnertwin]

I would hope that PC has offered some other token of appreciation for these poor customers patience.

I doubt it. That would probably mean a 20% increase in toys across the board with extra emails and all.

[DaptoDog]

I doubt it. That would probably mean a 20% increase in toys across the board with extra emails and all.

Haha you got me, my wife keeps saying why am I smirking so I had to explain it to her. It's funny because it's true!

[prjkt]

Godbomber back in stock

[CHILENO20]

Godbomber back in stock

Phew, thanks for the heads up dude :D Started looking at other places as a secondary option. Has been ordered :)

[prjkt]

Yup. Can cancel my BBTS order. AU$69.95 is a lot better than US$69.95, I don't mind the wait.

[1AZRAEL1]

Yup. Can cancel my BBTS order. AU$69.95 is a lot better than US$69.95, I don't mind the wait.

And factor in shipping. It's crazy from BBTS. I juat paid for a couple things from there and shipping was US$80 as it was. Nothing was overly big either

[aching878]

And factor in shipping. It's crazy from BBTS. I juat paid for a couple things from there and shipping was US$80 as it was. Nothing was overly big either

intl shop wise for jp products, jp based stores like hlj & amiami should always be the goto choice unless one have a big pile of loot waiting at bbts.

both store's pricing will always be the usual 20-30% off rrp and by being in jp, the items normally would be shipped out a day or two before street days so you'll likely have it in hand the week following, if chose ems etc

[1AZRAEL1]

intl shop wise for jp products, jp based stores like hlj & amiami should always be the goto choice unless one have a big pile of loot waiting at bbts.

both store's pricing will always be the usual 20-30% off rrp and by being in jp, the items normally would be shipped out a day or two before street days so you'll likely have it in hand the week following, if chose ems etc

None of which were JP stuff I ordered. A couple of LDD, 2 Dredd figures, and a box of Kreons. Was US$90 shipping. I rarely use BBTS anymore, but wanted these things they had

[aching878]

And factor in shipping. It's crazy from BBTS. I juat paid for a couple things from there and shipping was US$80 as it was. Nothing was overly big either


None of which were JP stuff I ordered. A couple of LDD, 2 Dredd figures, and a box of Kreons. Was US$90 shipping. I rarely use BBTS anymore, but wanted these things they had

then bbts is the go to..(or one of the other Amer based shops) rarely use bbts myself but some times they do have some harder to find items so no choice but to put the $ down

[prjkt]

Godbomber back in stock

and again now

[1AZRAEL1]

Carnifex orders will ship out Friday and Monday according to FB. Cannot wait

[Trent]

Carnifex orders will ship out Friday and Monday according to FB. Cannot wait

I'll believe it when I have Carnifex in my hot little hands...

[UltraMarginal]

I'll believe it when I have Carnifex in my hot little hands...

DITTO

[Premium Collectables]

Then mores the pity for them, honestly.

You can be wholly supportive and appreciative of an entity while still being critical of it. This is natural (and good!) and I don't think it really does anyone any good by you coming in here and continually pouring cold water over what are, by and large, legitimate concerns/suggestions/critiques that are expressed in calm, reasoned and mature way and not in the sorts of hysterics that would deserve the lectures you're giving.

That being said, there's a feedback thread and maybe it could go there *shrugs*.


We Like Seeing people's Idea's Especially from actual customers, so we never put down any gripes against us on here as we think all customers are allowed an opinion on what they don't like or like about us. We are not shut off to changing where it can be achieved without hurting the main drawcard, which is our pricepoint, and fast shipping when we dispatch

[Premium Collectables]

CUSTOMS CLEARED- SHIPS FRIDAY AND MONDAY,

FEEDBACK- WHICH MEMBERS DONT USE FACEBOOK?, we are trying to gauge a BI-WEEKLY UPDATE for customers from OTCA

[GoktimusPrime]

CUSTOMS CLEARED- SHIPS FRIDAY AND MONDAY,

FEEDBACK- WHICH MEMBERS DONT USE FACEBOOK?, we are trying to gauge a BI-WEEKLY UPDATE for customers from OTCA
I'd say that a lot of us are also on FaceBook and would likely be relaying updates posted on the FB page back here for the benefit of members who aren't on FB. So IMO if you post regular updates on FB then it'll trickle back here. :)

[Initial_G]

CUSTOMS CLEARED- SHIPS FRIDAY AND MONDAY,

FEEDBACK- WHICH MEMBERS DONT USE FACEBOOK?, we are trying to gauge a BI-WEEKLY UPDATE for customers from OTCA

I think regardless of the medium, be it facebook, twitter, email, forum posts, it'll all get circulated ... most important point is for updates, even if it's no update on a particular item lol :D

[Thurmus]

Don't do any social media so I will keep an eye out here for other guys updates.

[Batfan007]

I would hope that PC has offered some other token of appreciation for these poor customers patience.

Perhaps one of those crappy email cards via email (and forces you to register on some dodgy site) that reads:

"Terran imbecile, as our forces are about to invade your pitiful planet please have abundant energy resources available for us upon our arrival, and introduce us to your leader so we may execute him publicly"

-Yours faithfully, Ramjet :mad:

-

Meanwhile in Smarch 2017....


I'll believe it when I have Carnifex in my hot little hands...

[1AZRAEL1]

I think regardless of the medium, be it facebook, twitter, email, forum posts, it'll all get circulated ... most important point is for updates, even if it's no update on a particular item lol :D

What he said. If I see an update on Facebook, I'll end up posting it in here

[hYpNoS]

None of which were JP stuff I ordered. A couple of LDD, 2 Dredd figures, and a box of Kreons. Was US$90 shipping. I rarely use BBTS anymore, but wanted these things they had

The only reason to use bbts is to find that little something you crave, I've otherwise stopped using them, shipping from the US is always painful even for small stuff.

Half the time I can get things cheaper via ebay with a bit of work

[Tober]

CUSTOMS CLEARED- SHIPS FRIDAY AND MONDAY,

FEEDBACK- WHICH MEMBERS DONT USE FACEBOOK?, we are trying to gauge a BI-WEEKLY UPDATE for customers from OTCA

If you're creating a specific update system for OTCA members you could post in here and Facebook, yeah?

People don't actually need a Facebook account to read the Premium Collectibles Facebook page. They just don't get updates automatically. I have a few friends who use Facebook but don't follow PC on Facebook as they only order Transformers and don't want all of the other promotional posts.

[MEEEGGGAAATTTRRROOONNN!!!]

FEEDBACK- WHICH MEMBERS DONT USE FACEBOOK?, we are trying to gauge a BI-WEEKLY UPDATE for customers from OTCA

Just so long as we get regular updates (bi-weekly definitely sounds good!) members will be more than happy to repost the info from FB on the board here.

[spiderken17]

I dont have facebook so i would need and appreciate things being reposted on here.

[1AZRAEL1]

I dont have facebook so i would need and appreciate things being reposted on here.

If it's TF related, I'll copy paste it here

[Thurmus]

Got a shipping notice for my MP Inferno today.

[iscreamonstars]

Has anyone got shipping notice for mmc carnifex yet.
Still hoping i get shipping notice for Has TR Blaster
and MP Ramjet before xmas.

[1AZRAEL1]

Has anyone got shipping notice for mmc carnifex yet.
Still hoping i get shipping notice for Has TR Blaster
and MP Ramjet before xmas.

They said he'll be posted out to people today and Monday. So hopefully soon

[MayzaPrime]

Just got my shipping notice for SG MP Prime :D:p:)

[1AZRAEL1]

Just got my shipping notice for SG MP Prime :D:p:)

Jeebus. If I get all the stuff that everyone else is getting, gonna be Christmas all at once, literally hahah

[llamatron]

I got shipping notice for carnifax today, but nothing for inferno. Was hoping they would group them together. Ah well!

Fickle me doesn't even want carnifax anymore.:p

[Dimi194]

Has anyone got shipping notice for mmc carnifex yet.
Still hoping i get shipping notice for Has TR Blaster
and MP Ramjet before xmas.

My PM OP is sitting at the StarTrack depot 25 mins away bc I missed the delivery by 5 mins, but my Blaster from the same order hasn't shipped yet so we're both still waiting

[iscreamonstars]

I was told on the 28th Nov that Has TR Blasters would ship in 10 days.

[Eazy D]

Have many people recieved their MP Thrusts. I still haven't recieved mine but I know some people have. Looks like i've joined the club of PC's hit and miss despatching.

[Frank]

Just got my shipping notice for SG MP Prime :D:p:)

Same got my notification for mp10sg,but no inferno and skywarp yet.

[djanscak]

Have many people recieved their MP Thrusts. I still haven't recieved mine but I know some people have. Looks like i've joined the club of PC's hit and miss despatching.

My Thrust turned up Friday last week. It was well packed and the box was in great condition.

Hoping for Inferno and Skywarp soon.

[Initial_G]

Have many people recieved their MP Thrusts. I still haven't recieved mine but I know some people have. Looks like i've joined the club of PC's hit and miss despatching.

None yet here, no shipping/tracking info, or unexpected arrivals as such, so I'm still waiting as well.

[Bumblebee2000]

Can't see this on the last two pages, but MakeToys Downbeat (Jazz) is up. PC haven't gotten MakeToys in the past because of Tfi, right?
EDIT: Link http://www.premiumcollectables.com.au/products/master-series-mtrm-09-downbeat

[Tober]

CUSTOMS CLEARED- SHIPS FRIDAY AND MONDAY,


So did anyone actually get a shipping notice for Carnifex..?

[iscreamonstars]

No i haven't notice yet for Carnifax.

[llamatron]

So did anyone actually get a shipping notice for Carnifex..?

Yes, I did.

[STL]

I was just wondering, has anyone received the Perfect Effect Upgrade kits for computron PC 11-12?

Not I. Supposed to be October first time I asked, then November.


I Like PC, I like their products and I don't mind waiting for stuff to turn up, but the lack of information and updates for when things will actually arrive in the months after the posted arrival date in their listings is getting tiring.

really tiring.


+2

+3. A once update of items available but net arrived with new ETAs would be welcome. They stopped allowing ppl to post to their facebook page to avoid this too. Recurring theme



My other gripe is their VIP club response times. If you request a preorder via email (only option) you never get a quick reply and have to chase them up. :(

Means you may miss out or get a later order number therefore much later shipment. Huge penalty for being a VIP which isn't how it's supposed to work.

[Omega Metro]

Can't see this on the last two pages, but MakeToys Downbeat (Jazz) is up. PC haven't gotten MakeToys in the past because of Tfi, right?
EDIT: Link http://www.premiumcollectables.com.au/products/master-series-mtrm-09-downbeat

I really want to preorder this but Takara will probably announce their own Jazz sometime next year if I do. Hmmm.....decisions:rolleyes:

[drifand]

Not I. Supposed to be October first time I asked, then November.





+3. A once update of items available but net arrived with new ETAs would be welcome. They stopped allowing ppl to post to their facebook page to avoid this too. Recurring theme



My other gripe is their VIP club response times. If you request a preorder via email (only option) you never get a quick reply and have to chase them up. :(

Means you may miss out or get a later order number therefore much later shipment. Huge penalty for being a VIP which isn't how it's supposed to work.


I hope PC is reading this, VIP are meant to be important customers and not the other way. As many has suggested, a special VIP code per month if you wish to control the way VIP spends is fine. I am sure you could exclude VIP discounts on items you do not allow but having a code would have.

1. Eliminate the amount csvip emails.
2. Happier VIP customers as it is what they deserve anyway and not stress about when you get back to them with a discount with a possibility of missing out. All your exclusive offers could be mail as per usual and excluded from code.

Code should be exclusive to the account and not allowed to share and penalty if the member breaks the rule.

[Megatran]

I thought VIP was referring to this. HERE (http://ist3-2.filesor.com/pimpandhost.com/1/1/2/0/112024/2/W/p/0/2Wp0F/V.I.P.Poster.jpg)

[Raider]

I hope PC is reading this, VIP are meant to be important customers and not the other way. As many has suggested, a special VIP code per month if you wish to control the way VIP spends is fine. I am sure you could exclude VIP discounts on items you do not allow but having a code would have.

1. Eliminate the amount csvip emails.
2. Happier VIP customers as it is what they deserve anyway and not stress about when you get back to them with a discount with a possibility of missing out. All your exclusive offers could be mail as per usual and excluded from code.

Code should be exclusive to the account and not allowed to share and penalty if the member breaks the rule.


Generally speaking I have noticed that they respond to VIP emails within 2 days and only once have I had to chase them for a response. In that instance I waited 5 days and missed out on Soundwave MP re-release even though I sent a request for a VIP invoice the moment it was announced. Based on my observations, they usually hold enough stock to ensure they can accomodate VIPs. The only issue with the delay in email response, to invoice generation, to payment, is that this means you are one of the last to order the item and I think shipping is linked to when you ordered compared to everyone else. I tend to notice that I am one of the last to receive my pre-orders compared with when other non-VIP post that they have received items.

[ZoonMaster5000]

I'm not going to go into detail but the VIP service for me is a bit of a joke. 10 days no reply on reward choice follow up email still no reply.

Asked for 2 invoices which raider pointed out was the wrong email (thanks raider) but still waiting on a response to those from the appropriate email address.

I've ordered these 2 items elsewhere cause I just can't keep waiting.

[danny-boy]

Got a shipping notice for my MP Inferno today.

I paid the extra $35 express service and here I am two weeks after the release of MP Inferno and still nothing. Fuck me.

[1AZRAEL1]

I paid the extra $35 express service and here I am two weeks after the release of MP Inferno and still nothing. F*** me.

A) Language. And B) Have you emailed their CS?

[G1Optimal]

I paid the extra $35 express service and here I am two weeks after the release of MP Inferno and still nothing. Fuck me.
You do know they dont get these by the pallent load they get little amount at a time via australia post

and also
There is another waitng line for first in line priority shipping etc...
so if someone buys one with express shipping in front of you, you become second in line for express shipping and so on.

[danny-boy]

A) Language. And B) Have you emailed their CS?

Yeah they said first batch comes in Friday (yesterday). No further information from them.


You do know they dont get these by the pallent load they get little amount at a time via australia post

and also
There is another waitng line for first in line priority shipping etc...
so if someone buys one with express shipping in front of you, you become second in line for express shipping and so on.

Yeah true but they should cancel their express service after the 1st batch has been allocated. Otherwise what's the point in paying the extra $35?

PC is a great store but I just don't have the patience. I'm willing to pay the extra to get it on release from HLJ. I thought I was doing that by paying the extra $35 but apparently not.

[Darkness]

Wow! Look at all the trolls with agendas today 😂
Don't complain about the level of service you're receiving as pc have already stated they are not willing to improve their service to satisfy people who aren't even customers, or are customers with unreasonably high expectations, because this will incur extra cost on those who are their loyal customers.
Look, I'm not trying to pull pc down. They have a business model that is suitable for people that are tight on finances or just have tight arses in general. That same business model does not regularly or consistently meet the expectations that those like myself have received from overseas businesses. My expectations aren't unreasonable, it's just that pc fell short of the bar set by others I've bought from.
Before too long some of you will tire of chasing the cheapest carrot dangled in front of you and shop elsewhere, and that is the only language that pc listens to, money. They are a business, not a charity, they cannot and will not provide all customers with "consistently" good service whilst maintaining their lowest prices that have attracted customers in the first place. They aren't here to provide you with your needs, they're not your best friend, they're not your family, they're hear to profit off your hobby, addiction, or whatever else you want to label that which is collecting toys and or other unnecessary to live items. This is expected from any business and isn't a bad thing. Stop expecting pc to do better and accept them for who they are, you either shop from them or you don't and nothing you say will change anything. I'd like to think that pc will show a little more respect for collectors and realise that there are plenty of us who aren't so easily won over by cheap prices, and we expect better communication, better package protection, and better shipping times like we've received from other businesses. But then again, why would pc show collectors respect when we scramble over meager preorder offerings like seagulls over a a hot chip and continue to accept the comparitively low level of service just to save a few $? If it was the same price and level of service from pc as it is from overseas businesses, I'd buy from pc again. Speak with your wallets and let the rest fall into place.

[1AZRAEL1]

I choose PC not because I'm a tight arse, but because I just don't care if I don't get my figures right after their release. If you are impatient enough to pay the extra elsewhere to have your figure right after release, then by all means go with other businesses. Still plenty of people, as you say tight arses, or just don't care. I've paid for them, I will get them eventually.

That, and the few times I've actually emailed them, I received a reply within a couple of days.

[ZoonMaster5000]

I choose PC not because I'm a tight arse, but because I just don't care if I don't get my figures right after their release. If you are impatient enough to pay the extra elsewhere to have your figure right after release, then by all means go with other businesses. Still plenty of people, as you say tight arses, or just don't care. I've paid for them, I will get them eventually.

That, and the few times I've actually emailed them, I received a reply within a couple of days.

Well here's the thing I want to give them my money but I can't until I receive invoices.
Like you have said if you don't like it move to another business so I'm giving them till end of business Monday which will be a full 48 hrs of trading days then I'll be buying my masterpiece and legends figures elsewhere.

Oh and Darkness you've mention you don't shop with pc (which would make you the troll right?) so for me any input you have is null and void.

[Raider]

Oh and Darkness you've mention you don't shop with pc (which would make you the troll right?) so for me any input you have is null and void.

My thoughts exactly! I'm going to leave it at that and move on. This thread is for new items, not feedback, so if people want to post praise or (constructive)
criticism I suggest taking it over to the PC feedback thread.

I hope they announce soon that they will be stocking eHobby Magna Convoy :D

[ZoonMaster5000]

I hope they announce soon that they will be stocking eHobby Magna Convoy :D

Well they stocked convo bat so it will only be a matter of time.

[Darkness]

Well here's the thing I want to give them my money but I can't until I receive invoices.
Like you have said if you don't like it move to another business so I'm giving them till end of business Monday which will be a full 48 hrs of trading days then I'll be buying my masterpiece and legends figures elsewhere.

Oh and Darkness you've mention you don't shop with pc (which would make you the troll right?) so for me any input you have is null and void.

You obviously didn't read my comment or your comprehension is lacking. At least twice in my last comment there is clear indication that I've bought from pc. Also previously on this thread I've mentioned I've bought from pc and their service ranged from poor to excellent hence my use of the word "consistency" in my last comment.
You're experiencing some difficulties of your own regarding pc and prepared to shop elsewhere so yeah, null and void 🙄

[ZoonMaster5000]

You obviously didn't read my comment or your comprehension is lacking. At least twice in my last comment there is clear indication that I've bought from pc. Also previously on this thread I've mentioned I've bought from pc and their service ranged from poor to excellent hence my use of the word "consistency" in my last comment.
You're experiencing some difficulties of your own regarding pc and prepared to shop elsewhere so yeah, null and void 🙄

You've also mentioned in a previous thread that you've taken your business elsewhere hence you don't shop with them anymore, I never said you hadn't bought anything.

And all I said was I will be shopping for masterpiece and legends figures elsewhere you do realise they sell other lines too?

[Darkness]

You've also mentioned in a previous thread that you've taken your business elsewhere hence you don't shop with them anymore, I never said you hadn't bought anything.

And all I said was I will be shopping for masterpiece and legends figures elsewhere you do realise they sell other lines too?

I've already exited the roundabout, you'll have to wait for someone else to go around in circles with.

[G1Optimal]

Yeah true but they should cancel their express service after the 1st batch has been allocated. Otherwise what's the point in paying the extra $35?

PC is a great store but I just don't have the patience. I'm willing to pay the extra to get it on release from HLJ. I thought I was doing that by paying the extra $35 but apparently not.

Star Track Express service which the parcels arrive to me when they are in stock the next day.

[griffin]

All comments and feedback about this business should be posted in the feedback topic (http://www.otca.com.au/boards/showthread.php?t=21536).

This topic is for news on new items, release of items, and updates from the business (by them or copied by a member to here).

Posts in this topic need to be on-topic, particularly for members who are subscribed to this topic (alerted to new postings), and for the business to be able to get their updates noticed without pages of commentary or feedback.

[Premium Collectables]

I paid the extra $35 express service and here I am two weeks after the release of MP Inferno and still nothing. Fuck me.

INFERNO ONLY ARRIVED ON FRIDAY.

YOU PAY TO JUMP THE PC QUE AND GET EXPRESS SHIPPING,

[Tober]

So did anyone actually get a shipping notice for Carnifex..?

Just shipped. :)

[Raider]

Just shipped. :)

Same here :D

[1AZRAEL1]

Me 3 😆

[danny-boy]

INFERNO ONLY ARRIVED ON FRIDAY.

YOU PAY TO JUMP THE PC QUE AND GET EXPRESS SHIPPING,

Cool. Got my shipping notice. Thanks.

[Trent]

Me 3 😆

And 4

[1AZRAEL1]

Cool. Got my shipping notice. Thanks.

See? Don't stress :)

[danny-boy]

See? Don't stress :)

True. To be fair I think PC is a great store. I've got to have more patience :).

[1AZRAEL1]

True. To be fair I think PC is a great store. I've got to have more patience :).

They tend to get stock a lil time after other online stores get them. Patience is always a good thing :)

[Batfan007]

So did anyone actually get a shipping notice for Carnifex..?

No, nothing, as of 12 /12/16 for me.

[Batfan007]

All comments and feedback about this business should be posted in the feedback topic (http://www.otca.com.au/boards/showthread.php?t=21536).

This topic is for news on new items, release of items, and updates from the business (by them or copied by a member to here).

Posts in this topic need to be on-topic, particularly for members who are subscribed to this topic (alerted to new postings), and for the business to be able to get their updates noticed without pages of commentary or feedback.

So can you please clarify Griffin if all the posts on the last page are relevant about "my item has been shipped" etc, as this is the thread people HAVE been using, but SHOULD they be using this one or the other one for stuff like that?

I usually read this one as it has the info I actually want, so if it's gonna be more actively encouraged I can read that other thread, but so far I've never read it.

[griffin]

So can you please clarify Griffin if all the posts on the last page are relevant about "my item has been shipped" etc, as this is the thread people HAVE been using, but SHOULD they be using this one or the other one for stuff like that?

I usually read this one as it has the info I actually want, so if it's gonna be more actively encouraged I can read that other thread, but so far I've never read it.


This topic is for news on new items, release of items, and updates from the business (by them or copied by a member to here).

Release of items is "news" about the business, so it is applicable to this one... the "feedback" topic is for feedback, which is for commenting about how your transactions went.

[1AZRAEL1]

As for a release, my Carnifex is onboard with driver as we speak. Can't wait to get home to crack him open

[ZoonMaster5000]

Update from Pc's facebook page


MMC JAEGETRON UPDATE-

This product unfortunately will not ship until Early January.

also please note Premium Collectables Will no Longer be offering any new MMC products, once existing offers are dispatched and finalised

[Trent]

Well that's interesting.

[laproblematique]

Anybody have updates on Takara LG Soundwave?

What's the best way to keep up to date with Hasbro, Takara, main 3P figures being delayed past P.C's estimated date of arrival? I feel like if P.C could put such a list on their main page that is updated weekly/ bi-weekly it would go along way to reducing the time they spend replying to the same old questions being asked every time.

[ZoonMaster5000]

Anybody have updates on Takara LG Soundwave?

Release date is late December meaning he won't be out till the new year. As I ordered mine right before the cut off I'll be expecting him about easter:D

[DarkHyren]

Have many people recieved their MP Thrusts. I still haven't recieved mine but I know some people have. Looks like i've joined the club of PC's hit and miss despatching.Have you gotten this yet? Still waiting on mine as well, I'll be sending them an email soon

[Borgeman]

Got a shipping notice for SG Prime, before I've gotten one for Inferno!

[MEEEGGGAAATTTRRROOONNN!!!]

Further clarification regarding MMC (https://www.facebook.com/premiumcollectaus/posts/1297194196968832):


update post - Due to some speculation and slander we need to perhaps clarify why this has been decided.

We have no issue with MMC and and the quality of products .
unfortunately the latest releases have been released to us as the oceania supplier , well after hitting the USA and other regions.

This then delays the product getting to the customer. We feel it is best for customers to source this product through those regions or grey importers.

MMC JAEGETRON UPDATE-

This product unfortunately will not ship until Early January.
also please note Premium Collectables Will no Longer be offering any new MMC products, once existing offers are dispatched and finalised

Plus news for VIPs (https://www.facebook.com/premiumcollectaus/posts/1297793023575616):


VIP CUSTOMERS - From 1st of January 2017, any order placed by a VIP club member will get a partial express service, Priority Processing when products launch. Thanks to the many new members . still 16 days left to qualify for anyone near that 5k mark.

[Frank]

Got a shipping notice for SG Prime, before I've gotten one for Inferno!

Nothing happen for my infernos, and skywarp.

[ZoonMaster5000]

Nothing happen for my infernos, and skywarp.

Wouldn't worry too much there are plenty of other people in the same boat.
I'm waiting on inferno, mp-10sg, fans toys Lupus, Platinum Unicron and mp-11sw:eek:. Kinda hoping at least one will ship in time for xmas.

The news update for vips is welcoming, priority shipping should of been a perk from the start in my opinion.

[Raider]

So I got a shipping notification for MP Grapple today. Seems a little early so I am going to assume they meant MP Inferno :p

[drifand]

So I got a shipping notification for MP Grapple today. Seems a little early so I am going to assume they meant MP Inferno :p

That's VIP service lol

[MayzaPrime]

Got a shipping notice for SG Prime, before I've gotten one for Inferno!

I have my SG Prime before Inferno and Primal from PC :D

[laproblematique]

Wouldn't worry too much there are plenty of other people in the same boat.
I'm waiting on inferno, mp-10sg, fans toys Lupus, Platinum Unicron and mp-11sw:eek:. Kinda hoping at least one will ship in time for xmas.

The news update for vips is welcoming, priority shipping should of been a perk from the start in my opinion.

If they could apply the VIP discount within hours (should really be instantly to prevent any risk of missing out for items) and not days to respond to invoice requests that would really be amazing. I still have to forego the VIP discount for a lot of items (which in turn would negate priority shipping) because their VIP response times aren't quick enough.

[hYpNoS]

So I got a shipping notification for MP Grapple today. Seems a little early so I am going to assume they meant MP Inferno :p

Better email them about that.

Good chance its inferno but I had them make a mistake before with the orders, when I ordered a cw g2 bruticus they also sent my mp delta magnus in the same order, but on the website it wasn't ticked off and months later they sent me a second delta magnus (which I shipped back, im too honest).

So if this is inferno better let them adjust things, otherwise you'll get your inferno IN PLACE OF grapple as the site will show that grapple has been shipped, just saying, best to be safe

[Raider]

Better email them about that.

Good chance its inferno but I had them make a mistake before with the orders, when I ordered a cw g2 bruticus they also sent my mp delta magnus in the same order, but on the website it wasn't ticked off and months later they sent me a second delta magnus (which I shipped back, im too honest).

So if this is inferno better let them adjust things, otherwise you'll get your inferno IN PLACE OF grapple as the site will show that grapple has been shipped, just saying, best to be safe

Good advice. Once i receive it i will do exactly that. Maybe it is Grapple :p

[Raider]

Good advice. Once i receive it i will do exactly that. Maybe it is Grapple :p

As expected, no Grapple :p

Have emailed PC to advise them. My MP Grapple order on the site now shows as fulfilled though. I am sure they will sort it out as soon as they can.

[Batfan007]

Release of items is "news" about the business, so it is applicable to this one... the "feedback" topic is for feedback, which is for commenting about how your transactions went.

Okay I'll go to the other thread.
Meanwhile every post after your one is off topic, and doing the thing I just asked about????????????????????????

Can someone please link to the other thread and I will post there. It's not even coming up in the first 5 pages of threads in this section.

[Borgeman]

http://www.otca.com.au/boards/showthread.php?p=545355#post545355

Last post was less than two hours ago. Not hard to find

[Raider]

Perhaps PC needs a new thread for just general discussion that is neither feedback nor about new items.

[BruiseLee]

Perhaps PC needs a new thread for just general discussion that is neither feedback nor about new items.

I started one a while back for that reason. Was taken down as per PC's request. :(

[pheonix83]

Everything I click on is out of stock. Do they have any stock ?

[UltraMarginal]

Most of their product is sold on Pre-order. They do occasionally get some extra stock either by cancellations or otherwise, that seems to be the reason they leave out of stock items up for months/years.

[Wormz]

Most of their product is sold on Pre-order. They do occasionally get some extra stock either by cancellations or otherwise, that seems to be the reason they leave out of stock items up for months/years.

Prime example of above is Grapple has been listed as out of stock for a while however it relisted as an available pre-order as of a few days ago and I was able to take advantage of it

[Omega Metro]

Prime example of above is Grapple has been listed as out of stock for a while however it relisted as an available pre-order as of a few days ago and I was able to take advantage of it

Yes, me too. We are probably last on the Grapple mailing list though so will be shipped out in 2019:D

[Wormz]

Yes, me too. We are probably last on the Grapple mailing list though so will be shipped out in 2019:D

The wait builds anticipation.. Good for your character haha..

[laproblematique]

Have P.C received their Lynx Master stock?

[Raider]

Have P.C received their Lynx Master stock?

Yes. I received it a few days ago.

[Mido]

Has anyone received Star Wars lightsabers?