
Originally Posted by
Megatran
I've faced the same problem with purchases from RK. Took over a week once it arrived in Australia according to the tracking website.
It's Australia Post that's holding it up (I believe). The courier delivers the parcel to your designated address (eg home), which requires a signature. If you aren't at the designated address at time of delivery then the parcel gets stored at your local Australia Post Office. The problem is that the collection card takes forever to reach your letterbox to inform you that you need to collect the parcel from the allocated local Post Office!!!! One way I get around this is to call my local Post Office to check if there is a parcel for my attention. If so, just pop in & present ID with name & address, such as Driver's Licence. This cuts out the waiting time for the collection card to arrive. Why Australia Post doesn't just place the collection card in the letterbox there and then if no one is home? Argh... frustrating indeed.
I find my parcel from BBTS gets dropped on my front door if I'm not at home. It's so much faster. No signature is required (but I guess there is an element of risk). One time, it was placed behind my rubbish bin and away from prying eyes. It was a large box. The guy left a quick note in the letterbox to tell me where the parcel was located. Fantastic!!!!